I started a small online community consultancy and it's been a rough go, if I'm honest. Because we are increasingly interacting with each other virtually, a trend which was accelerated by a pandemic, "community" has become something every company believes they need. That's good for business, right? Not the way I do business, I'm afraid.
This is a companion discussion topic for the original entry at https://jlericson.com/2022/05/23/community_product.html